Success is a lousy teacher. It seduces smart people into thinking they can't lose.
It's fine to celebrate success but it is more important to heed the lessons of failure.
Technology is just a tool. In terms of getting the kids working together and motivating them, the teacher is the most important.
The advance of technology is based on making it fit in so that you don't really even notice it, so it's part of everyday life.
We are not even close to finishing the basic dream of what the PC can be.
If I'd had some set idea of a finish line, don't you think I would have crossed it years ago?
I am results oriented.
The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
We all need people who will give us feedback. That's how we improve.
Software innovation, like almost every other kind of innovation, requires the ability to collaborate and share ideas with other people, and to sit down and talk with customers and get their feedback and understand their needs.
Just in terms of allocation of time resources, religion is not very efficient. There's a lot more I could be doing on a Sunday morning.
I'm sorry that we have to have a Washington presence. We thrived during our first 16 years without any of this. I never made a political visit to Washington and we had no people here. It wasn't on our radar screen. We were just making great software.
There are people who don't like capitalism, and people who don't like PCs. But there's no one who likes the PC who doesn't like Microsoft.
At Microsoft there are lots of brilliant ideas but the image is that they all come from the top I'm afraid that's not quite right.
Your most unhappy customers are your greatest source of learning.
